Apple has confirmed that customers who activate new iPhones may encounter an issue where the device does not activate during initial setup over Wi-Fi, saying the issue is “under investigation.”

In a note I saw Mac rumorsApple says that “there is a known issue with iOS 16 This may affect device activations on open Wi-Fi networks. To fix the issue, Apple says customers should select “Connect to a Mac or PC with iTunes” in the initial iOS setup process when prompted to connect to a Wi-Fi network and then go back to the previous screen and try again on Wi-Fi until activation successfully.

Apple noted in the memo that there are no official fixes currently in place and that support staff “should not create a fix.” [case] for this problem. Unfortunately, the error came early, as customers all over the world started receiving iPhone 14And the iPhone 14 ProiPhone 14 Pro‌ Max pre-orders.

For new iPhone 14‌ customers, there iOS 16.0.1 is available Update that fixes an activation and migration issue during setup. If you’re having problems activating your ‌iPhone 14‌ out of the box, you may need to restore your Mac or PC to iOS 16.0.1 to fix the error and activate your new device completely. Iphone.

in support documentApple tells new ‌iPhone 14‌ and iPhone 14 Pro‌ customers that iMessage and confrontation time Activation may not complete” until they update their new iPhones to iOS 16.0.1.

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